1. What markets do you sell to?

ANMUTH brand instruments are used in literally all areas of medicine. End users include Hospitals, Surgi-Centers, Physicians, Podiatrists and Veterinarians.

2. Do you carry a guarantee?

Yes we do.  All ANMUTH instruments are produced to the most rigid quality control standards by skilled artisans and are guaranteed to be free from any defects in material and workmanship.  Any liablity is limited to repair and replacement only when an instrument, if used for it's intended purpose, is found to be defective. Products are carefully inspected prior to shipment and any claims should be made within 10 days of purchase. Our goal is to insure 100% Customer Satisfaction for all of our products...we truly appreciate your business.

3. Are orders shipped the same day they are received?

We carry a substantial inventory in our Stamford, CT warehouse. All in stock orders received by 2 PM EST will be shipped by 5 PM. If an item is on backorder, we will contact you with delivery information. Average backorder fullfillment is one to three weeks.

4. Do you provide a repair service? 

Yes we do. We repair all brands of instruments. Turn-around-time is generally five to seven business days. We will always call if an item is uneconomical to repair and offer special pricing for replacements.

5. Do you accept credit card payments?

Yes. We accept Visa, Mastercard and American Express.

6. Do you have a rewards program for frequent buyers?

We do. It's called VIP for Valued Instrument Partner. Please call our toll free number 888.450.4847 for more details. 

7. What are your hours of operation? 

We are open daily, Monday to Friday, from 8AM to 4:30PM EST. After hours, please call 914.715.0565. 

8. If I have a return, do I need written authorization?

Yes. Please call customer service at 888.450.4847. We accept returns for full credit within 60 days of invoice date. Products should be in their original packaging and be in unused and resaleable condition.